Cancelling a storage plan

How to stop paying Snapchat for Memories storage without losing anything

Updated

Export first, then cancel, in that order. Cancelling a storage plan while you're over 5GB doesn't delete anything, but from January 2027 Snapchat archives Memories that are more than a year old and aren't part of your oldest 5GB: they stay in the app as thumbnails that need a paid plan to open. Take a full export while every one of them is still openable, and cancelling costs you nothing but the thumbnails.

The order that loses nothing

Where the cancel button is

Snapchat's support page says a Memories-only storage plan is managed from your Memories settings in the app. If your storage comes with Snapchat+ or Platinum, it's a subscription like any other. Cancel it wherever you started it: the App Store, Google Play, or Snapchat's website.

What happens after you cancel

Is the plan worth keeping?

$1.99 a month or $20 a year for 100GB is small, and it's forever. If you open old Memories constantly, send throwbacks to friends, or live in On This Day, keep it. An export doesn't do any of that. If you mostly want them kept safe and rarely look, one export is cheaper than every year after it.

Don't delete anything from Snapchat yet

There's no reason to. Cancelling doesn't require clearing your Memories, and until you've opened the exported copy and checked it, the copy in the app is the only one you know is complete.

Do the export part properly

This puts the dates, captions and locations back into your export in your browser, with nothing uploaded. The first 500 files are free, so you can check the result before cancelling anything.

Moving them to iCloud

Contact

Ask a person

A file the tool choked on, a payment problem, anything the FAQ doesn’t cover. It reaches one person and nothing is stored. Please don’t send photos: there’s nowhere to put them.